They reprovisioned our line at the central office, installed their modem on the coax, directly attached their modem to our computer and regularly got 300 or above on multiple occassions. Back in the house, their test equipment was attached to the line ahead of our modem and regularly showed 315-330Mbs down and 31Mbps up. The cabling in the street had one section that indicated some slight signal loss, so they replaced the cabling in the street. The cabling from the tap to the post where cabling comes out of the street was fine, but they rebuilt the post anyway. The tap checked out OK, but since it was old they replaced it anyway. From the house to the tap, the cabling was fine. Interior house coax cabling was fine and barrel connector were fine but connector replaced anyway. Network cables from the computer to the router and router to the modem were fine, but we replaced them with brand new CAT-7 cables anyway. Cox came out to the house multiple times. There would naturally be slightly slower speeds during congested times during the evening, but the R7000 would always be about 50% slower than if we were connected directly through the modem, bypassing the router.īefore getting to what we did with the router, here is everything else that was done to isolate any other potential problems. Regardless, the R7000 router always showed 120-160 down (sometimes even half that at times). All speed tests confirm each other as they are within 10% of each other with, of course, the ISP's test showing the fastest.
#Wifi speed test netgear software
When connecting directly through the cable modem (Motorola MB8600) we usually get our rated download speed and above.Īll speed test numbers have been tested using not only the speed test software housed at Cox, but also speed test sites on the internet. When connecting through the router we would be lucky to get 120-160Mbps download but always 30Mbps up. Our internet connection is the Ultimate package rated at 300Mbps/30Mbps download/upload. These slow speeds are when we are connected by cable to the router with the wifi off on the computer and the router or if connected by wifi to the router - it doesn't matter. Like others, we've been having slow internet download speed issues with our R7000 router. If you want the background first, keep reading.
If you want to skip directly to our fix, go to the fourth paragraph from the bottom of the post. This is a post about slow internet speeds with the Netgear R7000 router and how we solved the problem.
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